S01.15 Service Requirements; Staff and Platforms Availability

Customizing Service Platforms

This report documents the program and the outcomes of Dagstuhl Seminar 13171 “Customizing Service Platforms”. The aim of the seminar was to bring together researchers from different areas of academia and industry that are related to the seminar topic and typically do not intensively interact with each other. These communities are Product Line Engineering, Software Architecture, Service Engineer...

Protection of Health Service staff.

Predictors of Language Service Availability in U.S. Hospitals

Background Hispanics comprise 17% of the total U.S. population, surpassing African-Americans as the largest minority group. Linguistically, almost 60 million people speak a language other than English. This language diversity can create barriers and additional burden and risk when seeking health services. Patients with Limited English Proficiency (LEP) for example, have been shown to experience...

Language services in hospitals: discordance in availability and staff use.

Despite efforts to advance effective patient-provider communication, many patients' language needs continue to be unmet or inappropriately addressed by healthcare providers (Wielawski 2010; Patek et al. 2009; Wilson-Stronks and Galvez 2007). This study presents a picture of the language resources currently provided by hospitals and those resources practitioners actually use. Questionnaire data ...

Determining maintenance system requirements by viewpoint of availability and lean thinking: A MODM approach

Since lean concept has appeared many works have been done on decreasing or even eliminating of wastes such as extra inventory. Although these studies have not taken into account expected availability seriously. So in this paper, a Multiple Objective Decision Making (MODM) model has been developed by viewpoint of these subjects. They are decreasing wastes and increasing system availability. Wast...